Who we are
ALMushaghib Web Services and Technical Solutions provides development, hosting, archiving and software activation services. This policy explains how we collect, use and protect your data when you use our website and services.
Data we collect
- Account data: name, phone number, email address and password (stored hashed; we cannot read it).
- Order data: the services you request and the notes you write.
- Support data: tickets, messages and attachments you send.
- Technical data: IP address, login records and security events used to protect accounts and prevent abuse.
How we use your data
- To fulfil your orders, manage your account and contact you about them.
- To answer support tickets and send related notifications.
- To send account activation and password reset emails.
- To protect the website, detect suspicious activity and improve our services.
Sharing
We do not sell your data. We may share the minimum necessary with providers we rely on to run the website (such as hosting and email), or where required by law.
Retention
We keep your data while your account exists or as needed to meet legal obligations, then delete or anonymise it.
Cookies
We use an essential session cookie to keep you logged in and protect forms. We do not use it for advertising.
Data protection
We apply reasonable technical and organisational measures, including password hashing and restricting access to authorised staff. No method of transmission or storage is 100% secure.
Your rights
You can ask to access, correct or delete your data by contacting us at info@absba.cc.
Changes
We may update this policy from time to time; the last update date appears at the bottom of the page.
Contact
For any privacy question, write to: info@absba.cc